Support includes documentations and help to set up your site exactly like the live demos.
- No Customization and Third Party Plugins
Plugins are endless. If I support one, I have to support all. Even a support team of twenty or thirty staff members cannot promptly and accurately support problems caused by third party plugins. The same goes for customizations; however, if I can point you in the right direction so you can do it yourself then I will.
- No Support via Email
Beside exclusive themes, DevPress releases free themes to give back to the community. An unfortunate side effect is many WordPress users want free support by email. Some go as far as insulting me and demanding free support. To weed out requests for free support, I ask all members to go to the main support page where only members have access.
Please understand that my time is limited and it’s impossible to work for free.