Please respect that we cannot handle theme support through email. For theme support, go to the community forums where we can answer and keep track of your questions.
Account Problem?
If you’ve paid and signed up, but still can’t get access to members only pages, forums, and downloads then answering the following questions will help:
Is your email provider blocking emails from DevPress?
If you’ve signed up and haven’t gotten a single email from DevPress besides your PayPal receipt then it means our messages are in the SPAM box or your email provider has completely blocked messages from DevPress.
Is your DevPress account email address different from the PayPal address?
If yes, find in your email the registration link and re-register with a new username using the PayPal address. That is the way to get automatic access without having to wait for us to activate your account manually. If you really want to use an email address different from your PayPal then email us your purchase information so we can activate you manually. All manual activations are done within 48 hours.
